Delivery & Returns
We only deliver to the UK, Wales and Scotland.
Standard Delivery (5-7 Working Days) via Royal Mail Second Class - £4.95*
We offer free delivery on orders over £100
At Hermitage Rd. & Co. we'd like you to love every item you purchase, however, from time to time we understand that you may like to return an item.
If you would like to make a return, please follow the 3 simple steps below.
1. Register your return by calling or emailing us to confirm your request to return.
01462 423 885 / firstname.lastname@example.org
2. Please pack and return your item in its original unused condition along with your completed returns form, (this should have arrived with your order) within 14 days of receipt of your delivery.
3. Send your return to: Hermitage Rd. & Co, 25 Hermitage Rd, Hitchin, Hertfordshire, SG5 1BY
When posting your item back, you must obtain proof of postage of your return. We are not responsible for items lost or damaged in transit.
The direct cost of returning the goods is your responsibility unless otherwise agreed.
Refunds will be processed when the request to return is made within 14 days of receipt of delivery.
A credit note will be issued and emailed if the request to return is made after 14 days of receipt of delivery.
All returns must be returned to Hermitage Rd. & Co. within 30 days from receipt of delivery. Refunds or credit notes will not be issued after 30 days.